Analysis Guru
Appendix Reference
This lecture may seem to be a deep triviality, but don’t underestimate the importance of the oxymoron.
I received a request from the Webmaster of Columbiassacrifice.com to review sections of the CAIB Final Report since some projectile test methods seemed unsupported. So I spent several more hours reviewing the report. I had my thoughts about the types of authors and readers intended for this document. Was it prepared to appeal to a limited audience who could comprehend convoluted characteristics and complex technical details?
I encountered the Webmaster’s problem too. I theorize the people who drafted the document were so intimately aware of analytical methods, testimony, and other data not explicitly included in the document that they subconsciously could grasp ambiguous content. However, this places those without access to the same familiarity at a disadvantage, in particular the technical writers who must translate concepts for all applicable audiences by using a "monkey see, monkey do" approach. I went down that proverbial road several years ago as a young engineer reviewing and editing a fire protection report to supplement other safety documentation for a nuclear power plant. It can be a very difficult process to achieve consensus throughout numerous realms of responsibility and at the same time avoid the pitfalls of group thinking for even a simple concept. So I wasn’t all that surprised to find another discrepancy in the report.
I determined that one of the section references was inconsistent with the associated material context. A computer scientist might relate this problem as being analogous to a computer program balking when a pointer has been coded to the wrong memory address, but I doubt the best software made in the world could have caught the mistake.
Then, I had to decide what to do about the problem. The disbanding of the CAIB upon job completion could complicate things. I ultimately conveyed the issue to the head of NASA so that he could let his geniuses deal with it. The merit would be that NASA could efficiently learn from mistakes if they could understand the material better.
Transcripts of communications are as follows:
Thursday, November 20, 2003 5:29 PM
From: Weldon K. Chafin, Jr.
To: Sean O'Keefe, NASA Administrator
Subject: CAIB Report Error: Appendix E.4, RCC Impact Analysis reference
Mr. O'Keefe:
I have found another error in the CAIB Final Report. Allow me to
elaborate.
Ref: CAIB Final Report
Volume I, Pg. 145:
Pg.4
2.4 STS-107 DEBRIS TRANSPORT ASSESSMENT APPROACH
But just how would NASA respond to my reasoning since I don’t belong to the same culture? The distribution and date for the following message are unclear since the message could have been indirectly transmitted through multitudes of NASA personnel. O’Keefe probably delegated the responsibility to Readdy.
Sometime between Thursday, November 20, 2003 5:29 PM and Wednesday, November
26, 2003 2:27 PM:
From: POULOS, STEVE M., JR (JSC-MV) (NASA)
To: William Readdy, AA for Space Flight, NASA HQ
Subject: RE: CAIB Report Error: Appendix E.4, RCC Impact Analysis reference
Mr. Chafin is correct in the error he identified. I reviewed the
report and the references and I agree with his assessment.
Steve
Evidently, I presented my case well. I received the following BlackBerry response from Readdy.
Wednesday, November 26, 2003 2:27 PM
From: William Readdy, AA for Space Flight, NASA HQ
To: Weldon K. Chafin, Jr.
Cc: "RTF Suggestions" <
Mr. Chafin,
Thanks for your note to Sean O'Keefe. We appreciate folks like you with
such an ' eagle eye' and attention to detail. As you may know, the
Independent CAIB completed its work and has disbanded. The information
you provided has been fed to the Return to Flight Team. Steve Poulos,
Orbiter Project Mgr, verified your assessment and that has been noted by
the RTF Team. That said, the CAIB's clerical error did not decrease in
the relevance of the CAIB conclusions and recommendations. Please feel
free to send any further errata you uncover directly to:
William Readdy, AA for Space Flight, NASA HQ
The whole vision has become to you like the words of a book that is sealed, which men deliver to one who is literate saying, "Read this, please", and he says "I cannot, for it is sealed." Then the book is delivered to one who is illiterate, saying, "Read this, please"; and he says, "I am not literate."
I don’t think this issue presented as much risk to NASA as the Earth’s rotation rate error I had caught earlier.
End of another lesson.
School’s out.